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        Boost your listings with Realsee's pay-as-you-go 3D tour solution.
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Live 3D Call

Recent Update: May 14, 2025

Overview of Functionality

This function enables real-time voice communication between hosts and guests in 3D tours, allowing multiple people to explore and mark the space together, breaking geographical limitations and providing users with an immersive experience. This function can be easily initiated and shared from both the mobile app and the PC console.

Currently, the app only supports initiating and sharing, while the console supports initiating, sharing, and viewing historical records.

Role Description

Host Role
When initiating a visit, the host role can be specified: when initiating on the app, it automatically enters as the host; when initiating on the console, the initiator can specify themselves or other people within the organization as the host.

When the host enters the host link, they need to log in to their Realsee account for verification. If their identity does not match the designated host account for the room, they will be unable to enter the room.
Host's rights:

  • Can invite other members to join
  • Can control their own microphone
  • Can control other people's microphones
  • Can initiate the pen mode
  • Can control movement within the space together with others

Guest Role
After the room is created, any user can be invited to enter the room as a guest. Guests do not need to verify their identity or login status when entering the room.

Guest's rights

  • Can invite other members to join
  • Can control their own microphone
  • Can initiate the pen mode
  • Can control movement within the space together with others

Detailed Functionality

Realsee VR APP

1)Entrance: In the project list, click the Share icon, then click Live 3D Call


https://global-public.realsee-cdn.com/release/pagepress/OInwHnni/uploads/d0a62649-446c-4718-b55c-4fa9673bf334.png


https://global-public.realsee-cdn.com/release/pagepress/pIRRslJO/uploads/9917915e-b3b8-4177-82cd-fa8c37fb697a.png


2)Function introduction:


https://global-public.realsee-cdn.com/release/pagepress/sUBGMRKi/uploads/e940f689-0cbc-4d64-984b-a9dfb4a23361.png


After clicking Live 3D Call, you can directly enter the room as the host.

  • Draw: pen mode. You can initiate the pen mode and all people in the room can draw markings in the current view.
  • Invite: Invite others. You can copy the current room link and send it to others. People who receive the link can enter the room for a visit.
  • Mute/Unmute: Can turn on/off the microphone.
  • Exit: Leave the room. After leaving, the voice call ends and you enter normal VR browsing mode.
  • Avatar: User list. Click to view the current room members list.
https://global-public.realsee-cdn.com/release/pagepress/MlgTvoan/uploads/3b686075-4188-4563-8985-4e1af64c1a16.png

The host can control the microphone opening and closing status of other members

Can view the status of all members currently in the room.


Console

1)Entrance: Realsee Console - Marketing Tools- Live 3D Call

https://global-public.realsee-cdn.com/release/pagepress/zjdIjVtR/uploads/10015efa-658e-4d00-80c9-6c03b749eedd.png


2)Function process:

When there is no viewing record for the organization, the function introduction page is displayed when entering live 3D call for the first time.

Click Start to display the pop-up window, in the pop-up window, you can search for designated hosts and active 3D tours. Click Confirm to initiate the room.

Tip: Please set the corresponding project to an active state first, and then search for the project name. Otherwise, the project may not be found.

https://global-public.realsee-cdn.com/release/pagepress/rTSqRUoW/uploads/0d4d6727-192f-40f8-93b3-2833150eb9e6.png


After the room is created successfully, you will obtain the guest link and host link. Click the corresponding button to automatically copy it to the clipboard.

https://global-public.realsee-cdn.com/release/pagepress/ILUyCIRE/uploads/fe3a4f94-0b04-4d5e-9c8f-95d9c54c0b03.png


Open the copied link in the browser to enter the room. The functionality is the same as in the Realsee VR app.


3) Live 3D Call Record

When viewing the list of visit records, you can see active and closed rooms.

  • Active rooms: you can copy the guest link and host link, and continue to enter the room.
  • Closed rooms: cannot enter the room again. However, you can view the total number of participants and duration of the room.
https://global-public.realsee-cdn.com/release/pagepress/PzLVvOBE/uploads/3eed9d11-8dea-4db8-8a43-7750202358be.png


Notes:

  • The maximum number of people allowed to enter each room is 5 (including the host); no one can enter the room if the number of people exceeds this limit.

Tip: Anyone who has entered the room will count towards the limit of five people. Even after they exit, others beyond these five people still cannot join.

  • Room closure mechanism: the room will automatically close 10 minutes after all people have left the room. If someone stays in the room, the room will remain active.
  • The virtual tour room supports entry from mainstream browsers on both mobile and desktop devices.
  • The same login account cannot be used to access the same room from different devices.

Feel free to join the Realsee Creator Community to participate in discussions with other Realsee creators, receive fresh product information, and obtain timely support.

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