New to 3D Capture? Start Here
Galois Tutorial
A complete guide for new users before getting startedView More3D Tour Activation
Step-by-step instructions to activate your project.View MoreConsole Management Backend
Learn more about the Realsee management backend.View More3D Tour Editor Overview
Explore all key features of the 3D Tour editor dashboard.View MoreSupported 360 Cameras
Check compatibility with our app and hardware.View MoreMobile Phone Capture
Best practices and tips for mobile scanningView More
Discover Realsee's hardware and features
- Capture
- Editor
- Console
- Share
Discover more advanced features
Complex Scene Capture
Step-by-step guide for multi-floor & stairwell scanning.View MorePoint Setup & Configuration
How to set scan points and optimize settings.View MoreFloor Plan Editing
Comprehensive tools for 2D layout customization.View MorePano to 3D
Transform panoramic images into 3D models seamlessly.View MoreWatermark Management
Learn how to add and remove watermarks.View MoreVR Glasses Mode
Immersive viewing setup and controls.View More
Frequently Asked Questions
View More FAQsWhy can't users explore certain points of the 3D virtual tour link?
This usually happens when certain areas are blocked during the scanning process.
For example, doors or pathways might have been closed, or people or objects may have obstructed the scanner's view.
To ensure smooth navigation in the VR tour, it's important to keep all doors or pathways consistently open and clear during capture.View More
For example, doors or pathways might have been closed, or people or objects may have obstructed the scanner's view.
To ensure smooth navigation in the VR tour, it's important to keep all doors or pathways consistently open and clear during capture.View More
Can I use Galois to co-capture the same space with others simultaneously?
Yes, Realse offers the ability for multiple people to capture the same space at the same time.
Why is it taking a bit long to upload project data？
The upload time can vary based on two main factors:
Can I invite other people to edit the project ？
Yes, you can do this by doing the following:
How to protect private information (eg. license plate) in projects？
Realsee's Blur tool enables users to obscure sensitive details with mosaic effects.
How do I download resources(pointcloud) to use offline?
Users can download the project's Point Cloud through the Add-ons section by following these steps:
Get in Touch
If you encounter any issues during use, please first refer to our Knowledge Base.If the information does not resolve your problem, kindly complete the form and detail your request.
Our team will respond to you promptly.