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REALSEE
Product
  • Product
    The effortless all-in-one 3D tour solution that doubles your profits.
    • Capture Device
      • Galois
        GaloisHot
        3D LiDAR Camera
      • REALSEE G1
        REALSEE G1
        Smartphone Gimbal
      • 360 Camera
        360 Camera
        Wide Compatibility
      • Mobile phone
        Mobile phone
        Capture Easily
    • 3D Tour Features
      • Editor Features
        Editor FeaturesHot
        Powerful 3D Tour Editing Features
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        Effortless 3D tour, double your profits in no time.
      • Real Estate Agency
        Real Estate Agency
        Boost your listings with Realsee's pay-as-you-go 3D tour solution.
      • Real Estate Brokerage
        Real Estate Brokerage
        Professional-grade 3D solutions for real estate brokers.
    • Case Study
      • Commercial Real Estate
        Commercial Real Estate
        Professional LiDAR scanning for commercial spaces.
      • Residential Real Estate
        Residential Real Estate
        LiDAR-powered virtual home tours that accelerate sales.
      • Museum
        Museum
        Immerse visitors with LiDAR-captured 3D museum experiences.
      • Travel & Tourism
        Travel & Tourism
        Transform destinations with interactive LiDAR 3D tours.
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        Purchase Realsee credits for 3D tour hosting and downloads with a pay-as-you-go option.
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        Learn about free benefits for new users.
    • Realsee Cameras
      • Galois M2
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How to Capture Realsee 3D Tours

  • Mobile Phone Capture
    • Mobile Phone Capture Overview
    • Multi-floor Space Capture with the mobile phone
  • Galois 3D LiDAR Camera Capture
    • Overview of the Galois Capture Functions
    • Pre-Capture Preparation
    • Start Capture
    • Multi-floor Space Capture
    • Co-Capture
    • Realsee App Project and Space Management Guide
    • Galois Capture: Frequent Questions & Solutions
  • 360 Camera Capture
    • Panoramic Camera Introduction
    • Pre-Capture Preparation
    • Panoramic Camera Capture
  • Realsee G1 Gimbal Capture
    • REALSEE G1 Smart Gimbal Introduction
    • Pre-Capture Preparation of G1 Smart Gimbal
    • Realsee G1 Gimbal Capture
    • Multi-floor Space Capture with the G1 Device
    • G1 Capture: Frequent Questions & Solutions
  • Advanced Capture Guidance
    • Multi-floor Space Capture
    • Capture a scenario with high similarity
    • Manual-Alignment Function Overview
  • Pano to 3D
    • Pano to 3D Feature

Realsee App Project and Space Management Guide

Recent Update: September 17, 2025

To effectively manage projects and optimize storage in the Realsee App, please carefully follow the guidelines below:​

Key Warning: "Delete a Project" – Irreversible Operation, Permanent Data Loss​

The "Delete a Project" feature is a permanent and irreversible action. Once executed, all associated data will be permanently lost. Ensure that you fully understand the consequences before proceeding.​

Key Rules:​

• Once a project is deleted, it cannot be recovered.​

• The Realsee Customer Support Team has no ability to restore deleted projects.​

• After deletion, the project will be permanently removed from the app and the Realsee Console.​

• Proceed with caution.​

https://global-public.realsee-cdn.com/release/pagepress/IYtJKVAD/uploads/4f76da2a-cdfe-4b93-befc-8394e11748ae.png

Core Difference: "Delete a Project" vs. "Clear App Cache"​

Some users mistakenly equate "Delete a Project" with "Clear App Cache," assuming both are ways to free up device space. However, the two actions have vastly different effects on project data, as outlined below:​

https://global-public.realsee-cdn.com/release/pagepress/JmqVNaxt/uploads/d76c9368-9277-4562-98a9-b501198cd1b7.png

Space Optimization Solution: Safely Free Up Device Space via App Storage Management​

If your primary goal is to save device storage space while ensuring all project data remains intact, we recommend using the Storage Management feature in the app.​

Steps to Manage Storage Safely:​

  1. Open the Realsee App and navigate to [Profile Center] from the bottom menu bar.​
  2. In the Profile Center, locate and tap on [Storage].​
  3. Choose [Clear Project Cache] or [manage the storage of generated projects].​
https://global-public.realsee-cdn.com/release/pagepress/JdNuiaEa/uploads/6d88f1b8-4dff-464c-974a-eb75cfd96c11.png

This method ensures that all project data is safely retained in the cloud and can be re-downloaded whenever needed.​

By following these guidelines, you can safely manage your projects and optimize device storage without risking irreversible data loss.

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