Why is the project data upload progress stuck?

This issue often occurs when the upload process is interrupted.

Common causes include:

  • Exiting the Realsee app to the backend during upload.
  • Clear Realsee app process while the upload is in progress.
  • Network disconnection or unstable internet connection.

How to avoid this issue:

  • Keep the Realsee app open and running in the foreground during the upload
  • Ensure you have a stable and reliable internet connection until the upload is complete

If the upload remains stuck for longer than expected, please contact our Customer Success Team for assistance.

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