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REALSEE
Product
  • Product
    The effortless all-in-one 3D tour solution that doubles your profits.
    • Capture Device
      • Galois
        GaloisHot
        3D LiDAR Camera
      • REALSEE G1
        REALSEE G1
        Smartphone Gimbal
      • 360 Camera
        360 Camera
        Wide Compatibility
      • Mobile phone
        Mobile phone
        Capture Easily
    • 3D Tour Features
      • Editor Features
        Editor FeaturesHot
        Powerful 3D Tour Editing Features
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Solution
  • Solutions
    Leading 3D Tour Producer, Tailored for Real Estate
    • Client Type
      • Real Estate Photographer
        Real Estate Photographer
        Effortless 3D tour, double your profits in no time.
      • Real Estate Agency
        Real Estate Agency
        Boost your listings with Realsee's pay-as-you-go 3D tour solution.
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        Find FAQs and guides for your questions.
      • Contact Us
        Contact Us
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FAQ

  • Device Connection
    • Why can't my Realsee app connect to the Galois?
    • How to properly install my mobile phone to G1?
    • How can I efficiently install a mobile phone onto the G1?
    • How to identify the phone's "Primary camera"?
  • Space Capturing
    • Why can't users explore certain points of the 3D virtual tour?
    • How should users place capture points?
    • How to plan the scanning path?
    • How to capture a larger space using Galois?
    • How many capture points are supported by different devices?
    • How the tripod should be placed when capturing stairs?
    • How do I properly add a second floor during a multi-floor capture?
    • Can multiple users co-capture the same space simultaneously using Galois?
    • Why are some points misaligned or fail to auto-align in a project with the Galois device?
    • Why are some points misaligned or fail to auto-align in a project with the G1?
    • Why are some points misaligned or fail to auto-align in a project with a mobile phone?
  • Project Data Upload
    • Why is it taking longer than expected to upload my project data?
    • Why is the project data upload progress stuck?
  • Project Management
    • How do I restore a deleted space?
    • How to copy a project?
    • How to transfer a project?
    • Can I invite other people to edit the project?
    • Why can't new members of a team see the projects captured by others?
    • Why can't I change my login email address in the Account Management module?
    • When uploading to Google Street View (GSV), why does it keep showing "upload fail"?
  • Project Edit
    • How to protect private information (eg. license plate) in projects?
    • Why do uploading panoramas fail in lmage Replacement feature?
    • Why the project does not automatically generate floor plans?
    • How can I improve the quality of my automatically generated floorplan?
  • Add-ons Download
    • What resources are supported for download?
    • How do I download resources(pointcloud) to use offline?
  • 3D Virtual Tour Exploring
    • Why can't I see the added labels in VR Tour?

How should users place capture points?

Recent Update: July 16, 2025

Proper placement of capture points is essential for generating a smooth and accurate 3D tour. The recommended spacing may vary slightly depending on the device you're using and the characteristics of the environment.

  • 📍 For Galois:

Generally, we recommend placing a capture point every 5-8 meters. However, the actual spacing between points should be adjusted according to the capture environment.

For repetitive or complex spaces like narrow hallways, we recommend shorter intervals of 2 to 3 meters to improve stitching accuracy and navigation smoothness.

  • 📍 For G1:

Recommend placing capture points at 1.5-2 meters intervals.

Please make sure that adjacent points have a co-viewing area, as this ensures proper alignment by maintaining a shared field of view between points.

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