Announcement: Realsee and Insta360 X5 Compatibility Completed

Recent Update: August 28, 2025

https://global-public.realsee-cdn.com/release/pagepress/AQRLFxmn/uploads/38a91b0d-5063-4583-a3e0-3450d0def94c.png

We are pleased to announce that Realsee is now fully compatible with the Insta360 X5 .

Important Notice:

Please ensure your app version is 3.56 or above to use this feature. If you encounter any issues related to data collection, kindly provide the following details:

Project ID
Logs（ via Personal center > Feedback and suggestions)
Problem screenshots

Send the information via email to Lutina.suen@realsee.ai.
We will make every effort to respond to you within 2 business days. Thank you for your patience and understanding.

Supported Panoramic Cameras:

https://global-public.realsee-cdn.com/release/pagepress/aBDQNjFB/uploads/e13e988a-bedd-4d80-8896-bc941c9dfacb.png

If you encounter stitching issues like the image below while using devices such as X4 or X5, please ensure that the in-camera stitching feature is turned off before starting data collection.

Path to turn off in-camera stitching:
Settings > Image Settings > In-camera stitching off

https://global-public.realsee-cdn.com/release/pagepress/DdfzzOVJ/uploads/5b9b631f-34b5-40ef-ad6a-7f20f6705df5.png

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