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[Confirmation of receipt]
Please ensure that the hardware equipment is signed for in person. Please confirm that the outer packaging is intact and undamaged, that the accessories are complete and that the quantity is correct before signing for the product in the presence of the person signing for the product, and if you find any problems, please take a photo and refuse to sign and contact us.
[About Data]
All relevant data is from Realsee Labs, dimensions and weight may vary depending on configuration and manufacturing process.
[Warranty]
[1] Hardware products provide 1 year warranty service (not including tripod, data cable and other accessories), due to the product itself quality problems caused by failure or damage, within the scope of the warranty repair or parts replacement, etc., no additional service charges.
[2] The service charge and the price of accessories are reference prices, please refer to the "Repair Quotation" issued by Realsee after confirming the specific repair items (the service charge for different product models may be adjusted; the price of accessories may be adjusted due to factors such as procurement batches, time and suppliers).
*The price of parts is not the selling price of parts, repair parts are not sold separately.
If you have any questions, please contact customer service for advice.
Email: support@realsee.com
