How do I download my deliverables?

Recent Update: April 29, 2025

Step 1: Go to the Realsee console and find the 3D tours you want to download deliverables. Click on 'Add-ons'.

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Step 2: The available deliverables are below if your 3D tour was captured with a Galois 3D LiDAR Camera. Click on the desired deliverable to access the details and request the download.

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Paid Download:

Panorama:

You can download panoramas at a maximum resolution of 16K. Click "Buy Now" to purchase download credits. Each purchase allows you to download ALL panoramas from one tour.

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RAW：

The 3D tours captured with Galois support RAW file downloads. Click "Buy Now" to purchase download credits for RAW files.

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Point Cloud:

The 3D tours captured with Galois support downloads of point clouds in different formats (E57 and PLY). Click "Buy Now" to purchase download credits, allowing you to download one format at a time.

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3D Model：

Supports downloads of 3D model files in different formats. Click "Buy Now" to purchase download credits, allowing you to download one format at a time.

https://global-public.realsee-cdn.com/release/pagepress/rcMisdVM/uploads/6fcf7339-d562-448c-85c5-4b430b5d4c75.png

Free Download

Floor Plan:

If no floor plans are available for download, click the top right corner to "Proceed to Draw Floor Plan" to enter the floor plan editor and create your own.

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Space Video：

Supports free downloads of space videos in various sizes and resolutions.

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Note:

If your 3D tour was captured with a mobile device, 360 camera, or G1 gimbal, the available deliverables are shown below (RAW files and point cloud files are not supported). Click on the desired deliverables to access the details and request the download.

Pano files and 3D Models are paid downloads
Floor plans and Space videos are free

https://global-public.realsee-cdn.com/release/pagepress/UHASxFaa/uploads/3795c40b-e2e0-4db3-8d86-932cce4aba8d.png

Snapshot Downloads

Additionally, to freely capture and download screenshots in the 3D tour, follow these steps:

Step 1: Click "Edit"

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Step 2: Click "Free Snapshot"

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Step 3: Click "Take Snapshot"

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Step 4: Choose a size, then click "Take Snapshot" to capture.

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Step 5: After capturing, click "Exit" (in the pic above) to see the available snapshots on the right side for free download.

https://global-public.realsee-cdn.com/release/pagepress/JNqzjCgm/uploads/b3a97f66-d343-4989-9b52-f9936fd7772e.png

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